RevEquip Feature Resources

In this article, we’ll cover new feature adds that impact RevEquip members within WebPT Billing. Existing RevEquip members will now have access to the following pages and will be able to utilize these workflows.

NEW FEATURES

The following feature flips are now available to existing RevEquip members:

Batch Updates

With Batch Updates, members are able to remove claims from scrubbing, mass rebill insurance class claims, mass adjust claims, and remove claims from Claim Delay.

Important: When utilizing the adjustment action please be advised the adjustments can not be undone once the action has been applied. If a providers profile is not updated and claims are removed from Medicare/Medicaid not certified the claims will circle back to claim delay until the profile has been updated by EDI.

Reset 835s

On the Reset 835 page, members can reset 835s that were incorrectly applied to charges. This process will automatically return the file to an unreleased status so it can be released again.

Charge Updates

When an addendum is created in the EMR to remove/reduce charges and the payment has already been posted, then an entry is added to the Charge Updates report. This report allows the member to review if the charge has been submitted to insurance and make any manual changes.

Billable Charges Report

With the Billable Charges report (Billing > Billable Charges), review how claims are submitted after the scrubbing process occurs (modifiers, diagnosis codes, provider, location, and insurance). This report can be exported for further analysis.

Claim Adjustment Reason Codes - Company Payer Override

The Claim Adjustment Reason Codes - Company Payer Override page allows members to change how specific adjustment reasons for each payer posted during the Release 835 process.

Duplicate Payment Summary Report

Identify duplicated payments on charge lines with the same deposit date and check number using the Duplicate Payment Summary Report.

Patient Payments Out of Balance

With the Patient Payments Out of Balance report (Payments > Patient Payments Out of Balance), quickly identify payments that are out of balance. For example, one payment is posted but applied twice to a charge.

Custom Payment Codes

Payment Codes are set on the Insurance Classes page and standard options are already included in your account, however, codes can be added or edited on the Payment Code page.

Merge Accounts

This feature allows members to merge duplicated patient accounts, including charges, payments, and adjustments. This page will only be available to the highest user-based permission (Practice Admin).

To Merge:

Navigate to the Patient menu, then select Merge Accounts.
Enter the Patient ID or Patient’s Name you’d like to merge into the Patient ID to Remove box.
Next, enter the Patient ID or Patient’s Name you'd like to keep into the Patient ID to Keep box.
Select Merge.
After the merge is successful, an alert will appear.