835 Error Exclusions

Any charges on an 835 that do not meet specific guidelines will end up on the 835 Error Report on the Released 835s page. If an 835 has been released and it's been determined that certain errors are non-actionable, those errors can be set up to be hidden on the 835 Error Report using the steps below.

1. Navigate to the Admin menu and select 835 Error Exclusions.
2. Select an error to exclude from the Error Description drop-down menu, then check the Payer Code(s) you’d like to apply and save your changes. Note: All Inbound Payer IDs under the specific Payer Code will be impacted.

   

3. Once your changes are saved, you may select Export Exclusions or Print Exclusions to maintain a copy for your records.