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WebPT EMR Single Sign-On (SSO)

The Analytics SSO is currently in Limited Release to a select group of Members and will be gradually rolled out over the following weeks.

Link your WebPT EMR, Analytics, and Billing accounts to create a seamless login experience using Single Sign-On (SSO). Each user must have a WebPT EMR and WebPT Billing login in order to use SSO.  For the Analytics SSO, the user must also have access to Analytics in the WebPT EMR, please contact your admin if you need access to this feature. 

Connect Accounts

  1. Log into the WebPT EMR.
  2. At the top of the page, select the Billing button.
  3. Enter your WebPT EMR credentials and click Next.
  4. Enter your WebPT Billing credentials and click Pair accounts.
  5. Once complete, you will receive a successful notification.
  6. To finish the SSO Setup, you will need to log out and log back in to refresh settings.

Set Default

Once your logins have been integrated, you will need to set your application preference.

  1. Log into the WebPT EMR.
  2. At the top-right of the application, click on your name and select My Profile.
  3. Under Single Sign-On (SSO) Options, use the radio button to indicate which application you want to be logged into by default.                                
  4. Click Save User.

Toggle Between Applications

While accessing WebPT EMR, you can switch to the WebPT Billing application by selecting the button at the top of the screen.

Note: Users with access to multiple companies in WebPT Billing will automatically be logged into their default company. Once logged in, use the drop-down in the top-right corner to change companies.

While accessing WebPT Billing, you can either switch to the WebPT EMR or Analytics by selecting their corresponding icons in the navigation bar.

Unlink Accounts

If you ever want to reset your SSO to connect to a different account, or you don't want to use SSO anymore:

  1. Log into the WebPT EMR.
  2. At the top-right of the application, click on your name and select My Profile.
  3. Under Single Sign-On (SSO) Options, click Reset Single Sign-On.


    Once SSO is set up, where do I log in?

    You'll log in from the WebPT EMR login page. You'll designate which system you want to be logged into automatically when setting up the SSO (see above). If you set Billing as your primary app, you'll automatically be logged into Billing when signing in from the EMR login page.

    How do I reset my password?

    You can use the reset password link on the WebPT EMR login page. Alternatively, a user manager can reset your password for you. 

    Do my passwords expire?

    Yes, each system will require you to update your password every 90 days. You'll receive an alert when you attempt to log in that your password has expired and you'll be prompted to change it. Click here for instructions on resetting your Billing password, and click here for instructions on resetting your expired EMR password. 

    Why is WebPT Billing timing out?

    WebPT Billing will be automatically logged out of the application after 2 hours of inactivity.

    Is SSO secure?

    Absolutely! Our Single Sign-On solution is built with the same security as all WebPT Products. The SSO application has 256-bit encryption using a TLS 1.2 connection, which is encrypted using AES-256 (or higher) with SHA-256 for message authentication and RSA as the key exchange mechanism. We also encrypt and store all data with AES-512 or better. You can read more about our security protocols here.

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