Create a Self Pay Case
If you ever need to charge a patient a cancelation or no-show fee, you will need to create a Self Pay case within WebPT Billing to post these charges.
- Navigate to the patient’s account.
- Using the top menu, select Cases. Alternatively, you can scroll down to the Cases section.
- Click New Case.
- Enter all required Case Information, including Injury Type, Assignment Date, and Case Effective Date.
- Next, add the Referring Physician, Location, Billing Provider, and Discipline.
- Then, search for the Diagnosis code of SELF10 and select it from the drop-down list.
- Lastly, open the Primary Insurance section and enter the following:
- Insurance: SELF
- Group Number: None
- Policy Number: None
- Under Subscriber Information, check the “Same as Patient” box.
- Click Save.