Attaching an Authorization (Error Corrections)

One of the most common reasons you'll need to use Error Corrections is to rebill a claim for charges that go out without an authorization. Let's review how to add this authorization to a charge line and rebill.

1. Open the Payments menu and select Error Corrections. 
   
   1. If you haven't selected a patient, you'll be asked to prior to displaying the page. 
      
2. Enter the Date of Service range or Charge ID. Select Search.
   
   
3. Click on the Charge ID to open the charge requiring authorization. 
   
4. Then, select the authorization from the PreAuth drop-down.
   
5. Next, check the Rebill checkbox. 
 

Note: This will only rebill the individual charge, not all charges associated with this Date of Service. If the correction you made will require you to perform an additional action (i.e. paper claim with corrected billing appeal letter), you should not rebill from this screen. A corrected claim can be completed on the Claim Indicator page.

6. Click Save to rebill the charge line with the authorization attached.