Locate Recoupment Information
You can find recoupment details by opening the 835 file from the Released 835 page.
- Open the Payments menu and select Released 835s.
- Enter your EOB search criteria and click Search.
- Click on the Check Number.
- From the 835 Company Summary Detail page, click Print.
- The recoupment details are displayed at the bottom of the 835 file.
- If additional information is required in order to post, please contact the payer directly.