Locate Recoupment Information

You can find recoupment details by opening the 835 file from the Released 835 page. 

  1. Open the Payments menu and select Released 835s
  2. Enter your EOB search criteria and click Search.
  3. Click on the Check Number
  4. From the 835 Company Summary Detail page, click Print. 
  5. The recoupment details are displayed at the bottom of the 835 file.
  6. If additional information is required in order to post, please contact the payer directly. 
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