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Patient Payment Log

The Patient Payment Log lists all patient payments entered into the company account. These payments are sorted by deposit date, payment type, and amount. We can recommend that this log be reviewed before you contact a patient regarding their outstanding balance. This report is located within the patient's account under the Statement and Payments section.

  1. From the patient’s account page, click Statement and Payments.
  2. From the Statements and Payments navigation pane, select Create Report for the Patient Payment Log.
  3. This page provides a detailed description of each patient payment that has been entered. Tip: Adjust the date range to search for payments in a specific deposit date range.
  4. Within the report, use the arrow to expand each payment type to view information related to the Date of Service and payment. Note: The arrow does not appear if there has been no patient payment posted for the Date of Service. 
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